Shipping Policy

At Morne Rouge Jewelry LLC., we are committed to providing you with a seamless and satisfying shopping experience. To ensure your orders are delivered to you in a timely and efficient manner, we have outlined our shipping policy below:

Shipping Times

We strive to process and ship your order as quickly as possible. Most orders are processed within 5 business days. Shipping times may vary depending on your location and the shipping method you select during checkout.

Standard Shipping: Typically, standard shipping takes 5 to 10 business days within the continental United States. For international orders, please allow 10 to 14 business days.

Express Shipping: If you need your order expedited, we offer express shipping options. Express shipping typically takes 3 to 5 business days within the continental United States. For international orders, please allow 5 to 10 business days.

Please note that the processing and shipping times provided are estimates and can vary during peak seasons or due to unforeseen circumstances. We will do our best to keep you informed of any delays.

Shipping Rates

Shipping costs are calculated at checkout based on the weight of your order, your location, and the shipping method you choose. We offer free standard shipping on orders over 100 dollars within the continental United States.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and progress of your shipment.

International Shipping

We are delighted to serve customers worldwide. Please note that international orders may be subject to customs duties, taxes, and import fees imposed by your country. These fees are the responsibility of the recipient.

Shipping Partners

We partner with reputable shipping carriers to ensure your orders are handled with care. Our shipping partners include FEDEX, UPS, and USPS who are known for their reliability and commitment to safe and efficient delivery.

Order Issues

If you encounter any issues with your order, such as delays, damage, or lost packages, please don't hesitate to contact our customer support team at mornerougejewely@gmail.com. We are here to assist you and resolve any shipping-related concerns.

Return Policy

For information about returns, please refer to our Refund policy.